Payment Policy

At Soft & Sleepy, we aim to make your shopping experience smooth, secure, and convenient. Below is an overview of the accepted payment methods and related terms.

Accepted Payment Methods

We currently accept the following payment options:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Shop Pay

All transactions are securely processed through our trusted payment providers.
We do not store any credit card information on our servers.

Currency

All prices on our website are listed in U.S. dollars (USD $) unless otherwise stated. If you are shopping from outside the United States, your card issuer may apply currency conversion rates and additional fees.

Payment Processing

Payments are processed at the time of purchase. Once your payment is successfully completed, you will receive a confirmation email with your order details.

If your payment fails or if you encounter issues during checkout, please double-check your billing information or contact us at info@softandsleepy.com for assistance.

Fraud Prevention

To protect against fraud, we may perform additional verification or request further information before fulfilling certain orders.
We reserve the right to cancel orders if fraudulent activity is suspected.

Security & SSL Certification

Our website is protected with an SSL certificate (Secure Socket Layer), which ensures that all your data — including personal and payment information — is transmitted in encrypted form. This prevents unauthorized access to your information. You can recognize this by the padlock icon in your browser’s address bar and the use of https:// in our URL. We are committed to making your shopping experience not only convenient but also secure.