Payment Policy
At Soft & Sleepy, we aim to make your shopping experience smooth, secure, and convenient. Below is an overview of the accepted payment methods and related terms.
Accepted Payment Methods
We currently accept the following payment options:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
All transactions are securely processed through our trusted payment providers.
We do not store any credit card information on our servers.
Currency
All prices on our website are listed in U.S. dollars (USD $) unless otherwise stated. If you are shopping from outside the United States, your card issuer may apply currency conversion rates and additional fees.
Payment Processing
Payments are processed at the time of purchase. Once your payment is successfully completed, you will receive a confirmation email with your order details.
If your payment fails or if you encounter issues during checkout, please double-check your billing information or contact us at info@softandsleepy.com for assistance.
Fraud Prevention
To protect against fraud, we may perform additional verification or request further information before fulfilling certain orders.
We reserve the right to cancel orders if fraudulent activity is suspected.
Security & SSL Certification
Our website is protected with an SSL certificate (Secure Socket Layer), which ensures that all your data β including personal and payment information β is transmitted in encrypted form. This prevents unauthorized access to your information. You can recognize this by the padlock icon in your browserβs address bar and the use of https:// in our URL. We are committed to making your shopping experience not only convenient but also secure.
Contact Information
If you have any questions regarding shipping or delivery, feel free to contact our customer service team:
Soft & Sleepy
Company Name: Hmarketing
Email: info@softandsleepy.com
Phone: +31 6 26722261
Address: Midden Engweg 2a, 3881TT Putten, The Netherlands
Company Address (no visits or returns): Woldstraat 32A, 7941LK Meppel, The Netherlands
Chamber of Commerce (KVK): 81002246
VAT Number: NL003515174B57